Official Document
This document sets out the terms and conditions governing the use of the cm8go platform, which are binding on all registered members. Please read carefully before using our platform.
Key Terms Summary
Before reading the full terms, here is a summary of the six key points most commonly asked by new cm8go members.
CM8GO is strictly for individuals aged 18 and above. Registration by minors is not permitted under any circumstances, and any such account will be closed immediately upon discovery. Age verification will be carried out during the first withdrawal process.
Each user is permitted to hold only one active cm8go account. Registering multiple accounts — whether using different names, phone numbers, email addresses, or payment methods — is a violation of these terms and may result in the freezing or closure of all associated accounts.
All transactions on cm8go are conducted in Malaysian Ringgit (RM) using local Malaysian payment methods — DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay. Withdrawals are processed to the same account used for your first deposit.
All cm8go bonuses are subject to rollover requirements that are clearly stated prior to acceptance. Bonuses cannot be withdrawn directly — the rollover requirements must be met first. Each bonus type has its own rollover conditions, validity period, and eligible games.
You are solely responsible for the security of your cm8go account username and password. CM8GO will never request your password through any channel. If you suspect your account has been accessed without authorisation, contact cm8go customer support immediately.
CM8GO is committed to resolving disputes in a fair and transparent manner. Should any disagreement arise regarding game outcomes, transactions, or bonuses, members may submit a formal complaint through our customer support channels. All complaints will be reviewed within 5 business days.
Important Note: By registering for or using the cm8go platform, you agree to be bound by all terms and conditions set out in this document. Please contact cm8go customer support if any part is unclear before proceeding with registration.
This Terms & Conditions document ("Terms") governs the relationship between CM8GO ("platform", "we", "the company") and each individual ("member", "user", "you") who registers, accesses, or uses the cm8go platform via https://cm8go.net or any associated applications.
By completing the account registration process or by using any part of the cm8go platform — including browsing the website, making a deposit, or participating in any game — you are considered to have read, understood, and agreed to be fully bound by all Terms stated herein.
If you do not agree with any part of these Terms, please do not register an account or use the cm8go platform. Continued use of the platform following any amendments to these Terms will be considered acceptance of those changes.
These Terms constitute a legally binding agreement between you and cm8go. CM8GO reserves the right to amend, update, or add to any part of these Terms at any time. Amendments take effect as soon as they are published on the cm8go website.
To register a cm8go account, you must meet all of the following eligibility requirements at the time of registration and throughout the duration of your account:
You agree to provide truthful, accurate, and complete information when registering a cm8go account. Required information includes your full name as per your identification document, an active Malaysian phone number, a valid email address, and your date of birth. CM8GO reserves the right to request additional documents at any time to verify your identity.
Each individual is permitted to hold only one active cm8go account. Registering multiple accounts — including under different names, phone numbers, email addresses, or payment methods — is strictly prohibited. CM8GO reserves the right to close all suspected linked accounts and forfeit any balances or winnings in those accounts without prior notice.
CM8GO uses advanced detection technology to identify multiple account registrations. This is done to protect legitimate members and ensure fairness for all users on the platform.
CM8GO accepts deposits via the following payment methods, all of which are local Malaysian payment options:
All transactions on the cm8go platform are conducted in Malaysian Ringgit (RM). CM8GO does not accept deposits in foreign currencies. The minimum deposit for most payment methods is RM20. Maximum daily deposit limits vary depending on your payment method and account verification level.
Deposits via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay are typically credited within seconds to 1 minute. FPX deposits may take between 1 and 5 minutes depending on your bank's response time. If a deposit has not been credited after 15 minutes, please contact cm8go customer support with proof of transaction.
You are responsible for ensuring all information entered when making a deposit is accurate. CM8GO is not liable for any delays or failed deposits resulting from incorrect information provided by the user or technical issues on the part of the payment provider.
Withdrawals may only be made to a bank account or e-wallet registered in the name of the verified member. CM8GO does not process withdrawals to third-party accounts under any circumstances. Full identity verification, including a photo of your identification card and a selfie, may be required before your first withdrawal is processed.
The minimum withdrawal amount is RM50. Processing times are typically between 5 and 15 minutes for most withdrawals. Withdrawals exceeding RM10,000 may require additional verification, which can take up to 24 business hours. CM8GO reserves the right to request supporting documents for large withdrawals.
Bonus funds cannot be withdrawn directly. The associated rollover requirements must be met before any winnings derived from bonus funds can be withdrawn. You can monitor your rollover progress under the "Bonus" section of your cm8go account.
CM8GO reserves the right to delay or reject withdrawals where there is reasonable suspicion of fraudulent activity, money laundering, or a breach of these Terms. Any withdrawal declined on these grounds will be accompanied by a written explanation to the member.
All bonuses and promotions offered by cm8go are subject to specific terms and conditions stated alongside each offer. By accepting any bonus, you agree to comply with those terms in full. Welcome bonuses are available exclusively to new members making their first deposit.
Rollover (or turnover) is the cumulative wagering amount you are required to complete using bonus funds before any winnings can be withdrawn. Different bonus types carry different rollover rates — ranging from 1x for VIP cashback to 30x for Free Spins. Rollover is calculated based on total wager amount, not net winnings.
CM8GO takes bonus abuse seriously. Activities considered as abuse include:
CM8GO reserves the right to void bonuses, any associated winnings, and close the account if bonus abuse is confirmed.
Each bonus has a validity period stated in the terms of the relevant offer. Bonuses that are not used within the specified period will expire automatically. CM8GO does not grant bonus extensions under normal circumstances.
All games using an RNG (Random Number Generator) on the cm8go platform have been independently audited to ensure genuine fairness and randomness. Live Casino games are broadcast in real time from professional studios using industry-standard equipment. CM8GO does not manipulate the outcome of any game under any circumstances.
All game results on the cm8go platform are final once confirmed by the system. Results recorded in the cm8go database cannot be altered at a member's request. In the rare event of a technical issue, cm8go reserves the right to void and refund any affected bets.
For Sports Betting, the odds displayed at the time a bet is placed are the odds that apply. In the event a match is postponed, cancelled, or reduced in duration, the specific rules for the relevant sport will apply. In-play betting is subject to availability and may be suspended at any time during a match.
All Live Casino, poker, table games, and lottery games on cm8go are conducted in accordance with international standard rules, which can be referenced under the "How to Play" section for each game.
You are solely responsible for keeping your cm8go username and password confidential. You agree not to share your login details with anyone — including family members, friends, or any party claiming to represent cm8go. CM8GO will never ask for your password via email, phone, or live chat under any circumstances.
CM8GO recommends that all members enable two-factor authentication (2FA) in their account security settings. With 2FA activated, every login attempt will require a verification code sent to your phone number, providing an additional layer of protection against unauthorised access.
If you suspect your account has been accessed without authorisation or notice any unrecognised activity, please contact cm8go customer support immediately via live chat or email. CM8GO may temporarily freeze your account for investigation upon request or where there is clear evidence of unauthorised access.
Use of the cm8go platform is subject to established standards of conduct. The following activities are strictly prohibited and may result in immediate account closure:
CM8GO cooperates fully with Malaysian authorities in investigations involving financial crime. Any suspected activity may be reported to the relevant authorities in accordance with Malaysian law.
CM8GO reserves the right to suspend, restrict, or close any account at any time where there is reasonable cause to do so, including but not limited to a breach of these Terms, suspected fraud, or actions that compromise the security of the platform or other members.
You may close your cm8go account at any time by contacting customer support. Prior to closure, all eligible cash balances will be refunded to your original payment method. Bonus funds that have not met the rollover requirements will not be refunded.
Members who feel they need a break from betting may apply for a temporary self-exclusion (minimum 6 months) or a permanent one. During the self-exclusion period, the account will be fully blocked and CM8GO will not send any promotional offers to the member. Cash balances during self-exclusion may be withdrawn through the standard procedure.
CM8GO takes its responsibility for promoting healthy and responsible gambling seriously. We believe that betting is a form of entertainment and not a means of generating income or resolving financial difficulties.
The cm8go platform provides the following tools to help members manage their betting activity:
For more information on responsible gaming and available support resources, please visit the Responsible Gaming cm8go.
The cm8go platform is provided "as is" without any implied or express warranties regarding continuity of service, accuracy of information, or fitness for a particular purpose. CM8GO is not liable for losses arising from:
Cm8go's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the liability claim.
CM8GO reserves the right to amend these Terms & Conditions at any time. Amendments take effect upon publication of the updated version on the cm8go website. We will endeavour to notify members of significant changes via email or in-platform notifications. Continued use of the cm8go platform after amendments are published constitutes acceptance of the revised terms.
These Terms & Conditions are governed by and construed in accordance with the laws applicable to the operation of the cm8go platform. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation. If negotiation fails, the dispute may be referred to an appropriate dispute resolution body.
If any part of these Terms is found to be invalid, unenforceable, or in conflict with applicable law, that part shall be severed from these Terms and shall not affect the validity of the remaining parts.
For any enquiries regarding these Terms & Conditions, please contact the cm8go customer support team via live chat or email at support@cm8go.net. We operate 24 hours a day, 7 days a week.
The collection and use of your personal information by cm8go is governed by our separate Privacy Policy. By using the cm8go platform, you also agree to our Privacy Policy. CM8GO uses 256-bit SSL encryption to protect all personal data and does not share your information with third parties without your consent. For full details, please refer to the Privacy Policy us.
Responsible Gaming
Betting should be a safe and controlled form of entertainment. CM8GO provides tools to help you stay in control of your play at all times.
Set a daily or weekly deposit limit to stay within your planned budget at all times.
Enable reminders to keep track of how much time you spend on the cm8go platform.
Temporarily or permanently suspend your account if you feel you need a break from betting activity.
The cm8go platform is intended solely for individuals aged 18 and above. Identity verification is mandatory.
FAQ
Register a free account today and begin your gaming experience on an online betting platform that is transparent, secure, and built for Malaysian players.
18+ only. Betting is for entertainment. Play responsibly.